Privacy Policy
Effective Date: September, 2024
Morcon Tissue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, engage with our services, or purchase our products. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, postal address, phone number, and payment information, which are collected when you make a purchase or communicate with us.
- Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device type, and pages visited. This helps us improve user experience and the overall functionality of our website.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website and collect usage data. Cookies help us remember your preferences and provide personalized content.
2. How We Use Your Information
Your personal data is used for the following purposes:
- To Process Orders: We use your information to complete transactions, including processing payments, shipping orders, and communicating with you regarding your order status.
- To Improve Our Services: We analyze usage data to optimize the website, improve products, and enhance customer service.
- To Provide Customer Support: We may contact you to resolve issues, respond to your queries, and address concerns related to your account or purchases.
- To Send Promotional Material: With your consent, we may send you newsletters, updates, and promotional offers about our products and services. You can opt out at any time.
3. Data Security
We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it. However, no data transmission method over the internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party vendors who assist with payment processing, shipping, and customer service, but only to the extent necessary to perform those functions.
- Legal Compliance: We may disclose your information if required by law, in response to a legal process, or if we believe disclosure is necessary to protect our rights or comply with applicable laws.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, and you will be notified of such changes.
5. Your Data Protection Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You may request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain limitations (such as for legal or business purposes).
- Opt-Out: You may opt out of receiving marketing communications at any time by using the unsubscribe option in emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of those third-party websites before providing any personal information.
7. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us so that we can delete such data.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Email: [email protected]